Notifications
The questions and answers from the app's Help, in full. In the app, it's behind the "?" button and uses the word you chose in Settings (patient, student…); here, "client".
6.1 — How do I enable session notifications?
Enable "Notification before" when creating the record, or in record edit if it was already created. Set the lead time (15 min, 30 min, 1 hour — or multiple combinations). The app sends a local Android/iOS notification at the configured time.
6.2 — Do notifications work with the app closed?
Yes — under normal conditions. But some devices (Samsung, Xiaomi, OPPO especially) have aggressive "battery optimization" that can block background notifications. Session Flow detects this and shows a warning on the Notifications screen with a "Disable battery optimization" button.
6.3 — I rebooted my phone and lost notifications. Why?
Some Android brands cancel alarms on reboot. Session Flow tries to restore them automatically after boot, but if you reboot and don't open the app for a while, some notifications may be delayed. We recommend opening the app at least once a day.
6.4 — Where do I see all scheduled notifications?
Notifications → "Upcoming sessions". Lists notifications that will fire in the next 2 days, with their scheduled times.
6.5 — How do I reschedule all notifications?
Notifications → "Reschedule all". Useful if you suspect something got out of sync, or after changing battery settings.
Can't find it? Write to mundi.labs.flow@gmail.com.
